FAQs

Please find answers to some of the frequently asked questions.
We encourage you to connect with us if below do not answer your questions.

• What is Geotrail?

  Geotrail is a field employee tracking app designed to help companies monitor their field staff's activities, including distance traveled, locations visited, orders created, and expenses incurred during a shift. It also offers a robust admin panel for managing employees, products, and reports.

• How does Geotrail track employee movements?

  Geotrail uses GPS technology to track employees’ locations in real-time and logs the places they visit during a shift. The data is accessible both in the app for employees and in the admin panel for managers.

• Can I track the total distance traveled by my employees?

  Yes, Geotrail automatically tracks and logs the total distance each employee travels during their shift, which can be viewed in the admin panel or exported in reports.

• How do employees log their expenses?

  Employees can log their expenses directly in the app by entering the category, amount and remarks.

• Can Geotrail be used to create and manage orders?

  Yes, employees can create and manage orders directly from the app. Order details, including product information and customer data, can be synced with your company’s central system.

• Is Geotrail available on both Android and iOS?

  Yes, Geotrail is available for both Android and iOS platforms, ensuring accessibility for your team regardless of their preferred device.

• How does the admin panel work?

  The admin panel allows managers to add, edit, and remove employees, track their movements on an interactive map, manage product catalogs, and generate detailed reports on performance metrics such as distance traveled, orders placed, and expenses recorded.

• Can I export reports from the admin panel?

  Yes, you can export detailed reports from the admin panel, covering total distance traveled, orders created, and expenses for a specific time period. These reports are available in multiple formats, such as PDF and Excel.

• Can I track the route taken by an employee?

  Yes, Geotrail's admin panel provides a map view that traces the route an employee has taken during their shift, offering a clear visual representation of their movements.

• How do I manage employees in Geotrail?

  Through the admin panel, you can add new employees, edit existing employee details, and remove inactive employees as needed.

• Can I customize the product catalog for my employees?

  Yes, the admin panel allows you to add, edit, or remove products from the catalog, ensuring employees have the most up-to-date information when creating orders.

• How secure is the data stored in Geotrail?

  Geotrail uses industry-standard encryption to secure all data, including GPS logs, orders, and expense information, ensuring the privacy and security of your company’s data.

• How frequently is location data updated in the app?

  Location data is updated every 10 seconds or 20 meters, ensuring accurate tracking of employee movements and activities throughout the shift.

• Is there a limit to how many employees or products I can manage?

  No, Geotrail allows you to manage an unlimited number of employees and products, making it scalable for businesses of any size.

• How can I access the admin panel?

  The admin panel can be accessed via a web browser from any device, making it easy for managers to oversee operations from anywhere.

• What types of reports can I generate in the admin panel?

  You can generate reports on total distance traveled, places visited, orders created, expenses logged, and overall employee performance for a selected period.

• Can Geotrail be integrated with other business systems?

  Please connect with our to team to explore the possibilities.

• How can I get support for Geotrail?

  You can contact our support team via email or phone for any assistance with the app or admin panel. We also offer detailed documentation and video tutorials to help you get the most out of Geotrail.